We could write an eloquent and articulate essay about what makes us who we are but instead we decided to come right out and tell it like it is. So here we go, honest and straight to the point.

TRANSPARENCY

• Our prices are clearly listed so that there are no surprises. You can find the price list online, in our salons and even on our salon facades. We believe in price transparency.

VALUE

• We pride ourselves on value and that is why you will not see endless promotions or special offers that might overwhelm and confuse you. Instead, rest easy knowing the main event not to miss is our anniversary special each August. The rest of the time, we believe you will appreciate the laden worth of our standard pricing.​

 

• We may not be the lowest price in town but you can rest assured that you are in the hands of trained skilled staff worthy of the much pricier salons.​

INTEGRITY

• We use genuine products purchased either from the manufacturer themselves or authorized distributors only. This helps ensure the traceability and quality of the products we use.

 

• Our reviews online are the real deal. They were written by our customers and we appreciate the wonderful comments and even the rare bad ones. We are not perfect and we know sometimes we cannot be everything to everybody but we know that we can also learn from all feedback, be it positive or negative. 

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​SERVICE

• You will not find hard selling at our salons. No one wants to go for beauty services and be constantly badgered to buy products or packages. It spoils the whole experience. Our staff will only make a suggestion if the situation renders it and if it will benefit you.

• We offer a satisfaction policy on our nail polishes. Should your gel polish peel or flake within 4 days of your service, please contact us to arrange a fix within the period stated above. For regular polish, the fix is offered within 2 days of service. Do note that exceptions may apply.

• We offer complimentary tea service with our salon services. We serve the well known Dilmah Tea brand selection of teas along with our 100% true homemade cookies. These cookies are made in small batches with tender loving care by our salon’s founder. If it just happens to be your lucky day, you might get a treat of either cupcake, cheesecake or cream puff etc. when they are available.

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• You will find that we keep our salons clean and hygienic as we know these are habits and virtues critical for your health and comfort.

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​PHILOSOPHY

​We are here for the long term. That’s why we took the time and expense to do a few things.

​First we had the brand and logo designed by President’s Design Award recipient Larry Peh of &Larry. Next we had our brand and logo made into a registered trademark, thanks to the assistance of Namazie & Co. Then we had all our salons designed by the highly sought after local interior designer Arjan Twilhaar of Aiden-T.

Finally, we provide our staff with quality equipment and send them for regular training courses conducted by expert third parties because it is an integral part of our enduring vision.

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We hope you appreciate the candor about our company. We invite you to experience for yourself the Project Nails difference. Who knows, you just might like or maybe even love it.   ​